Return Policy

Failure to comply with this policy will disqualify any replacement or refund.

Client agrees to inspect all merchandise upon receipt.

Any damages, discrepancies, defects or shortages must be reported to Food Makers Bakery Equipment within 24 hours of receipt.

Parts can be returned only after obtaining a Return Authorization Number (RA#) by calling (844) 801-2676 prior to the return.

Returns must include all original pieces, including hardware and a copy of your original invoice.

Client is responsible for freight costs on any return.

Client is responsible for re-packaging item securely to insure safe return.

Clearly reference your RA# on the package.

All accepted returns are subject to a 35% restocking fee.

No refunds or returns on electrical parts.

Shipping & handling fees are non-refundable, unless specified during Return Authorization call.

Merchandise that has been installed, modified or damaged due to improper installation will not be accepted for return.

Returns on special orders are not accepted.

Please contact Service & Parts Department for more information on returning an item. Thank you.